Pine AI is an AI agent that takes on real-world admin work — phone calls, emails, forms, negotiations and follow-ups — and reports back when the task is done. You describe the problem, and Pine handles the hold times, transfers and pushback with customer service, utilities, airlines, hotels, banks and subscription providers.
It runs on a credit subscription: credits are spent on calls, forms, refunds, disputes, research and follow-up work until a task is finished. Pine says it has 150k+ users, saves 270 minutes on average per task and reports a 93% success rate on negotiation, with $3+ million saved for consumers.
19pine.ai · open full screenshot- Starts at
- $99.90 / month
- Free plan
- Yes
- Integrations
- Zoom
- Category
- AI Agent
What Pine AI does
Outbound calls and negotiation
Pine calls customer service on your behalf, waits on hold, explains the case and pushes back within the rules you set. It then reports the agreed outcome back to you.
Inbound call screening
You can claim a dedicated Pine number so the agent answers unknown calls naturally, screens the caller's intent, routes them and escalates only what matters.
Batch calling and quote comparison
Pine runs parallel outreach to several vendors, asks the same structured questions and returns a shortlist comparing price and availability. Batch calling is capped at 5, 10 or 20 depending on your plan.
Meeting participation
Pine dials into Zoom meetings, follows the discussion, captures decisions and returns minutes and action items — useful when you only need specific questions asked.
Credits cover execution
Subscriptions refresh with credits each month, and those credits pay for calls, forms, refunds, disputes, research and follow-up work until the task is complete.
Privacy controls
Pine states that your data stays encrypted and accessible only by you, and that for calls it uses only the essentials, temporarily and with your approval.
How to use Pine AI
- 1Tell Pine what you need done in plain language — cancel a subscription, dispute a bill, chase a refund or book something.
- 2Approve the details and any rules Pine should follow, such as how far it can negotiate or what outcome you will accept.
- 3Let Pine make the calls, send the emails and file the forms, including follow-ups, until the task is resolved.
- 4Review the outcome Pine reports back, such as the agreed refund, cancellation confirmation or meeting minutes.
- 5Track credit usage against your monthly allowance and move to a higher plan if you run tasks often.
Popular for
Cancelling subscriptions and recovering refunds
Users have Pine cancel streaming and card subscriptions, chase refunds from delivery services and recover charges after overbilling — for example a $96 DoorDash refund and five cancelled American Express corporate cards.
Lowering recurring bills
Pine negotiates telecom and cable bills, which it says it reduces by 20% on average, and has waived late fees and recovered money from rental car overcharges.
Travel and complaint claims
It handles hotel, airline and rental complaints, lost baggage and compensation claims; Pine says hotels and airlines often offer up to $50 in compensation for complaints.
Business operations
Teams use it for vendor inquiries, appointment booking, information and availability checks, and having Pine attend vendor calls to ask prepared questions.
Pine AI pricing
Freemium- Pine AI is freemium: there is a free plan, and the paid tiers shown on the pricing page are billed annually.
- PINE Plus is $99.9 / month, billed annually, with 20,000 credits/month (roughly 20 to 106 tasks) and batch calling up to 5.
- PINE Max is $174.9 / month, billed annually, with 35,000 credits/month (roughly 35 to 160 tasks) and batch calling up to 10.
- PINE Team is $291.6 / month, billed annually, with 60,000 credits/month (roughly 60 to 310 tasks) and batch calling up to 20.
- All three include business negotiation at no extra fee, and annual plans run bill negotiation with credits only, with no percentage success fee.
- Enterprise teams can request a custom contract.
Pros
- Free plan available before you commit to a subscription
- Credits cover the whole task, including follow-ups, rather than a single call
- Pine reports a 93% success rate on negotiation and 270 minutes saved on average
- Annual plans run bill negotiation on credits only, with no percentage success fee
- Handles both inbound screening and outbound negotiation from one agent
Cons
- The three paid tiers are listed with annual billing only; no monthly price is published for them
- Task volume is capped by monthly credits, so heavy users need a higher tier
- Batch calling is limited to 5, 10 or 20 calls depending on plan
- Enterprise pricing requires a custom quote rather than a listed price
Pine AI FAQ
Is Pine AI free?
Yes, Pine AI has a free plan. Paid plans start at $99.9 / month, billed annually, for PINE Plus.
What is Pine AI used for?
It handles life and work admin: cancelling subscriptions, negotiating bills, recovering refunds, disputing charges, booking appointments, chasing travel compensation and attending calls or meetings on your behalf.
Does Pine AI actually make phone calls?
Yes. Pine calls customer service, waits on hold and negotiates, and you can claim a dedicated Pine number so it answers and screens inbound calls too. It also dials into online meetings.
How do credits work?
Each subscription refreshes with credits every month, and credits are spent on calls, forms, refunds, disputes, research and follow-up work until a task is done. PINE Plus includes 20,000 credits/month, PINE Max 35,000 and PINE Team 60,000.
Which tools does Pine AI integrate with?
Pine AI lists Zoom as an integration, which it uses to dial into online meetings, follow the discussion and return minutes and action items.
Is my data safe with Pine AI?
Pine states that your data stays encrypted and accessible only by you, and that call data uses only the essentials, temporarily and with your approval.
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Written from 19pine.ai19pine.ai/pricing19pine.ai/features/phone19pine.ai/about-us19pine.ai/customer-service· reviewed by a person · updated Oct 31, 2026